P
pulsarboby
Guest
cheers steve, i will get it sorted! but must admitt im anoid by the whole situation.
gonna take the block and piston into an engineering firm today to get piston to bore clearances checked, and see if they can see what the cause was (without me saying anything).
when the car was first mapped it was kicking out black smoke from the off, the revs were also very up and down at idle from 800 to 1600rpm (surging) the man in question knew this and even said himself......'thats strange' but it was getting on in the day and i personally think he had had enough!
now when i got home with the car that night, other than the surging idle speed and black smoke, it was running fine on boost so bearing in mind japfest was the next day, i was gonna run car on track and take it back to him to try and sort out afterwards.
but afterwards never came, (and neither did getting car on track) and i honestly never thought that it could do that sort of damage in 135 miles ...who would!
now this is when the problems with tuner all start, 'as i pointed out to you steve on the phone' the other day!
its the way the situation was handled which put my back up immediately, and is bad business on his part, he has a lot to learn with his customer relation skills! but im not gonna mention any of that as its getting away from the subject in hand.
the fact which i cant remove from my thick head, is that this car had done 500 miles prior to it being mapped, it was running fine before being mapped with 170psi per cylinder, no smoke just a powerfull fast quiet engine. it gets mapped and immediately theres a problem with smoke, idling and surging! 135 miles then kaboooom end of 3k rebuild, now do you not think theres a little coincidence there?
and the customer support afterwards is quite simply non existant, your prob you sort it kind of attitude, and this is what wound me up more than the engine going bang!
even to today im still owed monies for item which was broke and for return postage of a wrongly sent out item, but ive quite frankly given up on it now, 'he obviously needs the money a damned site more than i do':roll:
im just glad i dont conduct my business the same way, if anyone ever had a problem with parts i send or work ive done to a customers vehicle, i will bend over backwards to resolve the problem and retain good faith and hopefully keep that customer, even at my own expense, and that is the way a business is expected and should be run!
as was pointed out to me earlier by fazz, i could go the legal route (with proof) but this will only delay my rebuild, cost me even more money, wind me up even more in the process, and for what! a judge to turn round and say 'mr x needs to pay back five pound a month' due to his financial situation blah blah blah, thats assuming hes found guilty!
it really just isnt worth the aggro.
ive heard very good reports on horsham developments from a few people i know and from this site, so i think when car is rebuilt again, i will drive it down there and get him to sort this big mess out, as i dont want it happening again!
its imperative that this car is mapped correctly as it is going to be used solely for racing on circuit, so will be severely abused. if it isnt done 100% correct then it will simply go bang again, but with a forge engine i should be able to get a good run for my money i would have thought:roll: :lol: :lol: i hope so anyway!
gonna take the block and piston into an engineering firm today to get piston to bore clearances checked, and see if they can see what the cause was (without me saying anything).
when the car was first mapped it was kicking out black smoke from the off, the revs were also very up and down at idle from 800 to 1600rpm (surging) the man in question knew this and even said himself......'thats strange' but it was getting on in the day and i personally think he had had enough!
now when i got home with the car that night, other than the surging idle speed and black smoke, it was running fine on boost so bearing in mind japfest was the next day, i was gonna run car on track and take it back to him to try and sort out afterwards.
but afterwards never came, (and neither did getting car on track) and i honestly never thought that it could do that sort of damage in 135 miles ...who would!
now this is when the problems with tuner all start, 'as i pointed out to you steve on the phone' the other day!
its the way the situation was handled which put my back up immediately, and is bad business on his part, he has a lot to learn with his customer relation skills! but im not gonna mention any of that as its getting away from the subject in hand.
the fact which i cant remove from my thick head, is that this car had done 500 miles prior to it being mapped, it was running fine before being mapped with 170psi per cylinder, no smoke just a powerfull fast quiet engine. it gets mapped and immediately theres a problem with smoke, idling and surging! 135 miles then kaboooom end of 3k rebuild, now do you not think theres a little coincidence there?
and the customer support afterwards is quite simply non existant, your prob you sort it kind of attitude, and this is what wound me up more than the engine going bang!
even to today im still owed monies for item which was broke and for return postage of a wrongly sent out item, but ive quite frankly given up on it now, 'he obviously needs the money a damned site more than i do':roll:
im just glad i dont conduct my business the same way, if anyone ever had a problem with parts i send or work ive done to a customers vehicle, i will bend over backwards to resolve the problem and retain good faith and hopefully keep that customer, even at my own expense, and that is the way a business is expected and should be run!
as was pointed out to me earlier by fazz, i could go the legal route (with proof) but this will only delay my rebuild, cost me even more money, wind me up even more in the process, and for what! a judge to turn round and say 'mr x needs to pay back five pound a month' due to his financial situation blah blah blah, thats assuming hes found guilty!
it really just isnt worth the aggro.
ive heard very good reports on horsham developments from a few people i know and from this site, so i think when car is rebuilt again, i will drive it down there and get him to sort this big mess out, as i dont want it happening again!
its imperative that this car is mapped correctly as it is going to be used solely for racing on circuit, so will be severely abused. if it isnt done 100% correct then it will simply go bang again, but with a forge engine i should be able to get a good run for my money i would have thought:roll: :lol: :lol: i hope so anyway!